Shared Service and HR   By Thomas Otter                                              28/07/2004

This article serves as an introduction to HR shared service. Without much hype or preordained vision, shared service plays a significant role in HR delivery today. This article aims to provide an overview of the key issues and points out some of the specific challenges of shared service, albeit from a mainly European perspective. It also suggests some areas for further debate.

To read the entire article click here (PDF file).

From: IHRIM Journal - Sept / Oct 2003